Terms and Conditions
Effective Date: September 24, 2026
Welcome to WildIneSuites. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and facilities. By accessing our website or using our services, you agree to be bound by these Terms. Please read them carefully.
Important Notice: These Terms contain provisions that limit our liability and require individual arbitration for disputes. Please review Section 15 (Dispute Resolution) carefully.
1. Acceptance of Terms
By accessing or using the WildIneSuites website ("Website"), making a reservation, or utilizing any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Website or services.
2. Eligibility
You must meet the following requirements to use our services:
- Be at least 18 years of age (or the legal age of majority in your jurisdiction)
- Be legally able to enter into binding contracts
- Not be prohibited from using our services under applicable laws
- Meet the legal gambling age requirement for casino services in your jurisdiction
- Provide accurate and complete information during registration and booking
We reserve the right to verify your age and identity at any time. Failure to meet these requirements may result in cancellation of reservations and denial of services without refund.
3. Reservations and Bookings
3.1 Reservation Process
When making a reservation through our Website or other channels:
- You must provide accurate and complete information
- You are responsible for all charges incurred under your reservation
- Reservations are subject to availability
- We reserve the right to refuse or cancel reservations at our discretion
- Confirmation emails serve as your booking confirmation
3.2 Payment
Payment terms include:
- Valid credit card or payment method required at time of booking
- Prepayment may be required for certain reservations or promotional rates
- Prices are subject to change until reservation is confirmed
- All prices are quoted in the currency specified on the Website
- Additional taxes, fees, and charges may apply
- We accept major credit cards as specified on our Website
3.3 Check-In and Check-Out
- Check-in time: 3:00 PM (or as specified in your confirmation)
- Check-out time: 11:00 AM (or as specified in your confirmation)
- Early check-in and late check-out subject to availability and may incur additional charges
- Valid government-issued photo identification required at check-in
- Credit card presented at check-in must match the name on the reservation
3.4 Modifications and Cancellations
Please refer to our Refund Policy for detailed information regarding reservation modifications and cancellations. Key points include:
- Cancellation policies vary by rate type and booking conditions
- Modifications subject to availability and rate changes
- Special promotional rates may be non-refundable and non-changeable
- Cancellation fees may apply as outlined in our Refund Policy
- No-shows will be charged the full reservation amount
4. Room Rates and Charges
Room rates and additional charges:
- Quoted rates are per room, per night unless otherwise specified
- Rates do not include applicable taxes, resort fees, or incidental charges
- Resort fees may include amenities such as Wi-Fi, fitness center access, and parking
- Incidental charges (minibar, room service, spa services, etc.) are your responsibility
- Additional guests may incur extra charges
- Rates are subject to change without notice for future reservations
5. Guest Conduct and Responsibilities
5.1 General Conduct
Guests are expected to:
- Conduct themselves in a respectful and lawful manner
- Respect other guests, staff, and property
- Comply with all hotel policies and procedures
- Adhere to applicable laws and regulations
- Not engage in illegal activities or disturb other guests
- Follow smoking policies (designated areas only)
5.2 Property Damage
Guests are responsible for:
- Any damage to rooms, facilities, or property caused by the guest or their visitors
- Loss or damage to hotel property, equipment, or furnishings
- Excessive cleaning required due to misuse of the room
- Charges for missing items or unauthorized removal of property
We reserve the right to charge your payment method for damages, repairs, or replacement costs.
5.3 Maximum Occupancy
Rooms have maximum occupancy limits for safety and comfort. Exceeding these limits may result in additional charges or removal from the property without refund.
5.4 Visitors
Registered guests may have visitors in public areas during designated hours. Visitors are not permitted in guest rooms without prior approval and may be subject to additional fees.
6. Casino Services
6.1 Gaming Regulations
All casino operations are subject to applicable gaming laws and regulations:
- You must be of legal gambling age to participate in gaming activities
- Valid government-issued photo ID required for gaming
- We reserve the right to request identification at any time
- Gaming regulations and house rules must be followed at all times
- Decisions made by casino management are final
6.2 Responsible Gaming
We are committed to responsible gaming:
- Self-exclusion programs are available upon request
- Limits can be set on gaming activities
- Resources for problem gambling assistance are available
- We reserve the right to refuse service to visibly intoxicated persons
- Minors are strictly prohibited from gaming areas
6.3 Gaming Rules and Disputes
- All gaming is subject to house rules and regulations
- Casino management decisions are final
- Disputes must be raised immediately with floor supervisors
- Surveillance footage may be reviewed for dispute resolution
- We reserve the right to void bets or winnings in cases of fraud or error
7. Amenities and Services
WildIneSuites offers various amenities and services:
- Swimming pools, fitness centers, and spa facilities (subject to availability and hours)
- Restaurants, bars, and room service (menu items and hours may vary)
- Concierge services and guest assistance
- Business center and meeting facilities
- Entertainment and special events
We reserve the right to modify, suspend, or discontinue any amenity or service without notice. Some services may require additional fees.
8. Health and Safety
For the safety and well-being of all guests:
- Follow all posted safety instructions and regulations
- Emergency evacuation procedures are posted in each room
- Fire alarms and safety equipment must not be tampered with
- Report any safety concerns or hazards to staff immediately
- Comply with health and safety protocols (including any pandemic-related measures)
- Pool and spa use is at your own risk; supervise children at all times
9. Liability and Disclaimer
9.1 Limitation of Liability
To the maximum extent permitted by law:
- WildIneSuites is not liable for loss, theft, or damage to personal property
- Use of hotel safe deposit boxes is recommended for valuables
- We are not responsible for items left behind after checkout
- Personal injury claims are subject to applicable legal limitations
- We are not liable for service interruptions, amenity closures, or third-party services
9.2 Force Majeure
We are not liable for failure to perform obligations due to circumstances beyond our reasonable control, including:
- Natural disasters, severe weather, or acts of God
- Government actions, regulations, or orders
- Pandemics, epidemics, or public health emergencies
- Labor disputes, strikes, or work stoppages
- Utility failures or infrastructure issues
- Terrorism, war, or civil unrest
9.3 Third-Party Services
We may provide access to third-party services, vendors, or activities. We are not responsible for the actions, services, or products of third parties. Your use of third-party services is at your own risk.
10. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our Privacy Policy.
Key privacy points include:
- We collect personal information necessary to provide our services
- Information is used for reservations, communications, and service improvement
- We implement security measures to protect your data
- We do not sell personal information to third parties
- You have rights regarding your personal information (access, correction, deletion)
11. Intellectual Property
All content on our Website and property, including but not limited to:
- Text, graphics, logos, images, and photographs
- Audio, video, and multimedia content
- Software, code, and website design
- Trademarks, service marks, and trade names
- Proprietary information and materials
Are the property of WildIneSuites or our licensors and are protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
11.1 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes. You may not:
- Modify, copy, distribute, or reproduce Website content
- Use automated systems (bots, scrapers) to access the Website
- Reverse engineer or attempt to extract source code
- Use our trademarks or branding without written permission
- Create derivative works from our content
12. Website Use and Restrictions
When using our Website, you agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit viruses, malware, or harmful code
- Attempt to gain unauthorized access to systems or networks
- Interfere with or disrupt Website functionality
- Impersonate others or provide false information
- Engage in fraudulent activities
- Harvest or collect user information without consent
- Post or transmit offensive, defamatory, or inappropriate content
13. User Accounts
If you create an account on our Website:
- You are responsible for maintaining account confidentiality
- You must provide accurate and current information
- You are responsible for all activities under your account
- You must notify us immediately of unauthorized access
- We reserve the right to suspend or terminate accounts that violate these Terms
- One person per account; sharing accounts is prohibited
14. Termination and Suspension
We reserve the right to:
- Terminate or suspend your access to our Website or services
- Cancel reservations without refund for violations of these Terms
- Remove guests from the property for inappropriate conduct
- Refuse service to anyone at our discretion
- Take legal action for violations of these Terms or applicable laws
Reasons for termination may include, but are not limited to:
- Violation of these Terms or hotel policies
- Fraudulent or illegal activities
- Threatening or abusive behavior toward staff or guests
- Damage to property or safety violations
- Providing false information
15. Dispute Resolution
15.1 Governing Law
These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.
15.2 Arbitration Agreement
Any dispute, claim, or controversy arising out of or relating to these Terms or our services shall be resolved through binding arbitration, except as specified below. By agreeing to these Terms, you waive your right to a trial by jury and to participate in class action lawsuits.
15.3 Exceptions to Arbitration
The following disputes are exempt from arbitration:
- Small claims court actions (within jurisdictional limits)
- Intellectual property disputes
- Injunctive or equitable relief for violations of intellectual property rights
15.4 Arbitration Procedures
Arbitration shall be conducted by a neutral arbitrator in accordance with the rules of the applicable arbitration association. The arbitrator's decision is final and binding, and judgment may be entered in any court of competent jurisdiction.
15.5 Class Action Waiver
You agree that disputes will be resolved on an individual basis only. You waive the right to participate in class actions, class arbitrations, or representative proceedings.
16. Indemnification
You agree to indemnify, defend, and hold harmless WildIneSuites, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorney fees) arising from:
- Your violation of these Terms
- Your use of our services or Website
- Your violation of any rights of third parties
- Your violation of applicable laws or regulations
- Your negligent or wrongful conduct
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
18. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and WildIneSuites regarding your use of our Website and services, and supersede all prior agreements and understandings.
19. Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future. Any waiver must be in writing and signed by an authorized representative of WildIneSuites.
20. Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.
21. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our Website with an updated "Effective Date." Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
Material changes will be communicated through:
- Website notifications
- Email to registered users
- Prominent notices during the booking process
We encourage you to review these Terms periodically.
22. Contact Information
For questions, concerns, or notices regarding these Terms, please contact us:
WildIneSuites
9030 Macleod Trl, Calgary, AB T2H 0M4, Canada
Email: wildinesuites@hotmail.com
Phone: +1 (704) 556-5152
Website: https://wildinesuites.com
23. Special Provisions
23.1 Photography and Media
By visiting our property, you consent to being photographed or recorded for security and promotional purposes. We reserve the right to use such images in our marketing materials unless you specifically opt out in writing.
23.2 Lost and Found
Items left behind will be held for 30 days before disposal or donation. We are not responsible for lost items. Retrieval or shipping of lost items may incur fees.
23.3 Pets
Pets may be allowed in designated rooms with prior approval and payment of applicable fees. Service animals are always welcome in accordance with applicable disability laws.
23.4 Accessibility
We strive to accommodate guests with disabilities in accordance with applicable accessibility laws. Please contact us in advance to discuss specific accessibility needs.
24. Acknowledgment
By using our Website or services, you acknowledge that:
- You have read and understood these Terms
- You agree to be bound by these Terms
- You meet the eligibility requirements
- You have the authority to enter into this agreement
- You will comply with all applicable laws and regulations
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