Privacy Policy

Effective Date: September 24, 2026

Welcome to WildIneSuites. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Make a reservation or booking
Register for an account
Subscribe to our newsletter
Contact us via email, phone, or contact form
Participate in promotions or surveys

This information may include:

Name and contact information (email address, phone number, mailing address)
Payment and billing information
Date of birth and government-issued identification (as required by law)
Preferences and special requests
Communication preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address and device identifiers
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and manage your reservations and bookings
To provide and improve our services
To communicate with you about your reservations, requests, and inquiries
To send promotional materials and special offers (with your consent)
To personalize your experience on our website
To process payments and prevent fraudulent transactions
To comply with legal obligations and regulatory requirements
To maintain security and prevent unauthorized access
To analyze website usage and improve functionality
To conduct market research and customer satisfaction surveys

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal information based on:

Contract Performance: Processing necessary to fulfill our contractual obligations to you
Consent: Where you have given explicit consent for specific processing activities
Legitimate Interests: For our business operations, fraud prevention, and service improvement
Legal Obligations: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

Payment processing
Reservation management systems
Email and communication services
Website hosting and analytics
Marketing and advertising platforms
Customer support services

4.2 Legal Requirements

We may disclose your information when required by law or in response to:

Court orders or legal processes
Government or regulatory requests
Protection of our rights, property, or safety
Investigation of fraud or security issues
Compliance with gaming and hospitality regulations

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

SSL/TLS encryption for data transmission
Secure payment processing systems
Access controls and authentication procedures
Regular security assessments and updates
Employee training on data protection
Firewall and intrusion detection systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal, regulatory, and accounting requirements
Resolve disputes and enforce our agreements
Maintain business records and customer history

When information is no longer needed, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing activities
Portability: Request transfer of your information to another service
Objection: Object to certain processing activities
Withdraw Consent: Withdraw previously given consent
Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at wildinesuites@hotmail.com

8. Marketing Communications

With your consent, we may send you promotional emails, newsletters, and special offers. You can opt out at any time by:

Clicking the "unsubscribe" link in our emails
Contacting us directly at wildinesuites@hotmail.com
Adjusting your communication preferences in your account settings

9. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18 (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising CCPA rights

We do not sell personal information to third parties.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of significant changes by:

Posting the updated policy on our website
Updating the "Effective Date" at the top of this page
Sending email notifications for material changes

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

WildIneSuites
9030 Macleod Trl, Calgary, AB T2H 0M4, Canada

Email: wildinesuites@hotmail.com
Phone: +1 (704) 556-5152
Website: https://wildinesuites.com

15. Data Protection Officer

For data protection inquiries, you may contact our Data Protection Officer at:

Email: wildinesuites@hotmail.com

16. Cookies Policy

We use the following types of cookies:

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors use our website
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Deliver personalized advertisements and track campaign effectiveness

You can manage cookie preferences through your browser settings or by using our cookie consent tool.

17. Your Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.